L'Atelier

Customer service

Questions about an order, a piece or its care? We answer personally, usually within one working day.

Orders and payment

You can pay by card, Bancontact, Apple Pay, Google Pay, PayPal and Klarna. Your order is confirmed by email straight away.

Shipping

We ship to Belgium and the rest of the EU. Outside the EU we ship on request: ask us.

Shipping rates and delivery times: to be confirmed.

Returns and exchanges

Return policy: to be confirmed.

Sale policies

Terms of sale: to be confirmed.

Care and repairs

Leather lives with you. If a piece needs care or a repair, get in touch and we will look at it together.

Distinct by Determination

New pieces, to you first.